WNY Consulting SMS Privacy Policy
Overview
At WNY Consulting, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS/text messages from us.
Information We Collect
When you sign up for our SMS/texting services, we may collect the following information:
- Phone Number: Required to send you SMS/text messages.
- Name: Optional, but helps personalize our messages.
- Consent Records: To document your opt-in to our SMS/texting services.
How We Use Your Information
We use the information we collect to:
- Send you updates, promotional offers, and other information via SMS/text messages.
- Respond to your inquiries and provide customer support.
- Monitor and analyze trends, usage, and activities related to our SMS/texting services.
- Improve our services and develop new features.
Subscriber Opt-In
You can opt-in to receive SMS messages from WNY Consulting through one or more of the following methods:
- Sending a message containing a keyword: By texting a designated keyword (“START”) to our number.
- Initiating a text message exchange: By starting a conversation where we respond only with relevant, responsive information.
Opt-in Message Example: “Thank you for subscribing to WNY Consulting SMS updates. Reply STOP to opt-out.”
Subscriber Opt-Out
You may opt-out of receiving SMS/text messages from us at any time by:
- Texting “STOP” to the number from which you received the message.
- Contacting us at [email protected].
Opt-out Message Examples:
- “You have opted out of text messaging. Have a great day!”
- “You have opted-out of receiving messages. Goodbye.”
Please note that even if you opt-out of receiving promotional messages, we may still send you transactional or administrative messages.
Subscriber Help
If you need assistance or have questions regarding our SMS/texting services, you can contact us by:
- Texting “HELP” to the number from which you received the message.
- Emailing us at [email protected].
Help Message Examples:
- “Thank you for contacting WNY Consulting. How can we help?”
- “Please contact us at [email protected] or 1-716-794-0330 for further assistance.”
Message Flow
Customers can opt-in to receive messages from WNY Consulting through various methods, including:
- Texting a keyword – Text “START” to 716-794-0330 to initiate the subscription.
- Send us an email – email [email protected] and request to opt-in to receive messages.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our SMS/texting services and conducting our business.
- Legal Compliance: When required by law, such as to comply with a subpoena, or similar legal process.
- Business Transfers: In connection with a merger, sale of company assets, or other business transaction.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Children’s Privacy
Our SMS/texting services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
WNY Consulting
29 Mechanic Street, Springville, NY 14141
[email protected]
1-716-794-0330
